Privacy Policy
Last updated: June 2026
Website: sussexsweetretreat.com
Data Controller: Amanda Waring
1. Introduction
This Privacy Policy explains, in a gentle and easy-to-understand way, how your personal information is collected, used, and cared for when you visit sussexsweetretreat.com.
Amanda is committed to creating a warm, nurturing, and supportive online space. Any information you share is handled with kindness, confidentiality, and in alignment with UK GDPR and the Data Protection Act 2018.
If anything here feels unclear or you’d like reassurance, you are always welcome to reach out.
2. What Information Is Collected
Amanda only collects the information that is genuinely needed to respond to enquiries, support bookings, and improve the website experience.
Information you choose to share
Your name
Your email address
Any message or details you include when contacting Amanda
Information collected automatically
Like most websites, some information is gathered automatically to help the site run smoothly:
Pages visited
Time spent on the site
General location (not your exact address)
Device type (mobile, tablet, desktop)
This information is anonymous and helps Amanda understand what visitors find helpful.
3. How Your Information Is Used
Your information is used gently and respectfully for:
Responding to your enquiries
Sending information you’ve requested
Managing bookings or retreat enquiries
Improving the website and visitor experience
Keeping records required for legal or tax purposes
Amanda does not use your information for aggressive marketing, and you will never be added to a mailing list without your clear consent.
4. Legal Basis for Processing
Under UK GDPR, Amanda processes personal data on the following lawful bases:
Consent - when you choose to contact her
Legitimate interests - to respond to enquiries and maintain the website
Legal obligation - for record-keeping and tax requirements
5. Sharing Your Information
Your information is treated with care. It is not sold, and it is not shared with anyone unless absolutely necessary.
Information may be shared with:
Trusted service providers (e.g., website hosting, email services)
Professional advisers (e.g., accountants)
Legal authorities, only if required by law
All providers follow strict data protection standards.
6. Cookies & Website Tools
This website uses gentle, minimal cookies to help it function and to understand how visitors use the site.
A full explanation is available in the Cookie Policy, which includes:
What cookies are used
How long they last
How you can manage or turn them off
No unnecessary tracking tools are used without your consent.
7. How Long Your Information Is Kept
Your information is only kept for as long as it is genuinely needed:
Enquiry emails: up to 12 months
Booking or retreat information: up to 6 years (legal requirement)
Website analytics: anonymised and stored for up to 26 months
After this, information is securely deleted.
8. Your Rights
You have gentle, empowering rights over your personal information, including:
Access - ask what information is held
Correction - update anything that’s not accurate
Deletion - ask for your information to be removed
Objection - ask for processing to stop
Withdrawal of consent - anytime, with no pressure
To use any of these rights, simply contact Amanda.
9. How Your Information Is Kept Safe
Amanda uses secure systems, trusted providers, and careful processes to protect your information from loss, misuse, or unauthorised access.
Only those who genuinely need access to your information (such as Amanda or her support team) are able to see it.
10. Contact
If you have any questions, need reassurance, or want to exercise your rights, you can contact:
Email: amanda.sweetretreat@gmail.com
Address: Becketts Tripp Hill, Fittleworth, West Sussex, RH20 1ER
Amanda is always happy to help and aims to respond with warmth and clarity.
11. Updates to This Policy
This policy may be updated occasionally to reflect new laws or improvements. The latest version will always be available on this page.